Sitel announces Spartanburg County customer experience center

May 9, 2016

Sitel, a leading global customer care provider, today announced significant business growth resulting in a new customer experience center in South Carolina. The new facility will bring $2.5 million in capital investment and more than 400 new full-time career opportunities to Spartanburg County in the next five years.

Sitel provides customer care services for some of the world’s most recognized brands. The company’s Spartanburg County operations will be housed in an existing 47,000-square-foot facility, located at 895 Springfield Road in Spartanburg, S.C.

Sitel’s new facility is expected to generate more than 400 new career opportunities in the Upstate. Providing exceptional training and ongoing professional development, career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. Those interested in joining the Sitel team should visit the company’s careers page online.

The Coordinating Council for Economic Development has approved a $200,000 Set Aside grant to Spartanburg County to assist with the costs of real property improvements related to the project. For additional information on Sitel, visit


“Spartanburg County is an ideal location for Sitel’s newest world-class customer experience center. We appreciate the support from Governor Haley, Secretary Hitt and the Coordinating Council for Economic Development as we prepare to build and staff South Carolina’s finest customer care center.” -Sitel Senior Vice President of Global Real Estate and Development Kim Facer

“We welcome Sitel to South Carolina and celebrate their decision to do business in our state. By investing $2.5 million and creating 400 jobs in Spartanburg County, Sitel is making a real commitment to our entire Upstate community, and I look forward to watching them grow and thrive there for many years to come.” -Gov. Nikki Haley 

“Today, we congratulate Sitel on the announcement of their first South Carolina operations. This $2.5 million investment and the creation of 400 new jobs is a tremendous win for Spartanburg County and our state as a whole.” -Secretary of Commerce Bobby Hitt

“We are extremely pleased to have Sitel as part of our business community. Sitel collaborates with some of the best known global brands to help consistently deliver excellent customer experiences. The Spartanburg call center will provide outstanding career opportunities for the area.” -David Britt, Chairman of the Spartanburg County Economic Recruitment Committee and Economic Futures Group Board Member


  • Sitel is establishing operations in Spartanburg County.
  • Company opening customer experience center, creating 400 new jobs over the next five years.
  • Established in 1985, Sitel is headquartered in Nashville, Tenn. and employs more than 61,100 workers worldwide.
  • Sitel’s Spartanburg County operations will be located in an existing 47,000-square-foot facility at 895 Springfield Road in Spartanburg.
  • Those interested in joining the Sitel team should visit the company’s careers page online.